Why You Should Call Max’s for Your Home Appliance Repairs
Posted:
12 months ago
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As your appliances age, it becomes more likely that a part will wear out and fail. This is true of any brand; it’s just one of the joys of home ownership. But when it’s time to repair or maintain your dryer, washer, oven range, or other home appliance, the phone call you make is exceptionally important.
Here’s why you should call Max’s when you’re in need of an appliance repair in northern Michigan.
- We’re Local. Our warehouse and Service Center is located in downtown Traverse City, meaning we likely already have the replacement part you need for your repair.
- We’re Trained. Our technicians are trained and certified, routinely traveling to take part in specified training sessions led by the very manufacturers whose machines we’re coming to your house to repair.
- We Stand Behind Our Work. When we make a fix on a home appliance, we stand behind our work. If issues do happen to arise, we take the time to resolve the issue quickly and efficiently for our clients. We even follow-up with repair customers to ensure there aren't even the tiniest issues with the appliance we repaired.
- We’re Responsive. When you call our Service Center, you get a real person on the phone who can help assess your exact repair needs. This person is located in our building, not an outsourced call center. When you call Max’s for a repair, your get our team throughout the process, from diagnosis to repair.
- We’re Customer Focused. We aren’t done with your repair until you’re happy with it. That means a thorough explanation of what caused the issue, how we’re going to fix it, and what to look out for down the road to ensure it’s less likely to happen again. If it feels like it’s your relative coming to fix an appliance in your home, that’s because we treat all of our clients like family. We do it right, the first time, at a fair price.
We realize you have a choice when it comes to calling companies to repair your home appliances. Don’t take our word for our dedication to excellence. Take a moment to read these testimonials from satisfied customers. We’re honored to have their trust and we hope to earn your business someday as well!
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