What Our Max's Customers Have To Say

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At Max’s, we know that personalized service is the key to our value proposition. Our staff takes great care to ensure every interaction our customers have with us is exceptional, not just when they’re in to make a purchase. From the initial consultation to following up with customers to answer questions about their new appliances well after the sale, we take the time to help make our customers feel good about working with us. 

It’s easy for us to tell you we’re really good at customer service. Many retailers love to tell the world about how great they are. For us, however, we’re so fortunate to have vocal, satisfied customers who got out of their way to advocate on our behalf. 

After all, these aren’t “just appliances” our customers are buying. These are big investments in their homes, their lifestyles, and in how their family spends time in the home. As a result, these are highly personal, important investments. We need to help our clients get it right. 

Here are a few examples of how our customers say we’re doing in that regard. 

When you’re working on your next home appliance purchase, I hope you’ll consider coming on down to Max’s to see first-hand how our commitment to service improves your experience - before and after the sale. After all, for over 50 years, we’ve firmly believed that “It’s the Service That Counts!”

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Max's Service

135 East State Street
Traverse City, MI   49684

Phone: (231) 947-6830

Store Hours
Monday–Friday

Sales   8:30am-6pm
Office and Parts   8am-5pm 
Service  8am-5pm

Saturday

Sales   9am-4pm

Sunday

Closed